Privacy Policy

Synverse Games (“Synverse”, “we”, “us”) provides Super Village: 3D Adventure (earlier test versions were called Pony Quest: Village Adventure). This policy explains how information is handled in the current version of the game and when you contact us for support.

Information stored on your device

The game stores your progress (places visited, quests, collectibles, friendships, in-game coins and horseshoes), your settings (language, sound, controls), your character and outfits, and the photos you take with the in-game camera locally on your device so you can continue playing. You do not need to provide your name or create an online account, and the game does not ask for personal information during play.

The game does not send these saved-game records or photos to Synverse servers. Device or operating-system backup services may back up app data according to your device settings and their own privacy policies.

Advertising

The game shows optional rewarded videos (for example to double a reward) and occasional full-screen ads during travel or scene-change screens. Ads are delivered through the Appodeal mediation platform (Appodeal, Inc.), which selects ads from Google AdMob and other advertising networks and exchanges that work with Appodeal. Availability depends on the version, region, privacy choices and ad supply. Earlier test versions had no advertising.

When advertising is available, Appodeal, Google and the advertising partners they work with may process IP address, device and app information (such as device model, operating system, language, memory and screen size), network and mobile carrier information, the advertising identifier and similar device identifiers, approximate location inferred from IP address, ad interactions such as impressions and clicks, and diagnostic and performance information to serve, measure, personalise and protect advertising. The game does not request location, contacts, camera or microphone permissions. See Appodeal’s Privacy Policy, Appodeal’s advertising partners and their privacy policies, How Google uses information from sites and apps and Google’s Privacy Policy.

Before ads are requested, Appodeal’s consent manager, which is built on Google’s User Messaging Platform, presents applicable consent and privacy choices, for example in the European Economic Area, the United Kingdom and Switzerland. Your choices are stored on your device; clearing the app’s data or reinstalling the game shows the choices again. Choosing to watch a rewarded video is separate from consenting to personalised advertising.

On iOS, after any consent form, you may see Apple’s App Tracking Transparency permission request before advertising starts. Tracking permission is optional and is not required to play; you can change it later in iOS Settings. Your privacy choices affect personalised advertising and measurement.

Anonymous usage statistics

Newer versions of the game send a small number of anonymous usage events to Synverse’s own analytics service, so that we can see aggregated numbers such as how many people play each day, how many come back and how long sessions last. When a play session starts and ends, the game sends a random installation ID generated on your device (it is not your advertising identifier, Android ID, Apple IDFV, name or email, and it changes if you uninstall the game or clear its data), the game name, the platform (Android or iOS), the app version, and the session start and end with its length. The server derives your approximate country from the network request; your IP address is not stored. This service does not collect precise location, contacts or purchases, and it is not used for advertising or to build profiles. It is not tied to the advertising consent choices described above and applies to all players.

The service runs on Cloudflare’s infrastructure, which processes the requests on our behalf. Because the installation ID is random and not linked to you, we cannot tell which records belong to a particular person. Apart from this service and the advertising measurement described above, the game does not send analytics or usage statistics to Synverse or to analytics providers.

Optional purchases

The game offers optional purchases through Google Play or Apple’s App Store using Unity In-App Purchasing: VIP, a permanent Remove ads purchase and themed outfit packs. Prices are provided by the store in your local currency. The store handles payment; we do not receive your payment-card information.

Product identifiers, transaction identifiers and receipts are processed to verify purchases and restore access. Verification happens on the device using the store’s signed transactions; the game does not send receipts to a Synverse server. Owned purchases are stored on your device and can be restored with the same store account. Remove ads and VIP turn off full-screen ads while the purchase is active; removing ads does not delete information advertising providers already processed.

Sharing photos

You can share a photo taken in the game. The game then opens your device’s own share sheet; it does not upload the photo to Synverse or post anything by itself. If you pick an app or recipient, that destination receives the photo according to your choice and its own privacy policy.

When you contact support

If you email us, we receive your email address, message and any attachments you choose to send. We use this information to respond to your request and investigate the issue. Please do not send passwords, payment-card details or other sensitive information. Our email provider processes these communications to deliver and store email.

Sharing and platform services

We do not sell your saved-game records or support correspondence. Advertising providers may process information for personalised advertising according to your choices; some privacy laws describe this as sharing or targeted advertising. Cloudflare hosts our anonymous analytics service on our behalf. Support correspondence may be handled by our email service provider, or disclosed when required by applicable law. Google Play, the App Store and your device platform may separately process installation, store, purchase, crash or diagnostic information under their own policies; see Google’s Privacy Policy and Apple’s Privacy Policy.

Retention and deletion

Local saves and photos remain on your device until the app’s stored data is removed; the game may also remove older photos to make room for new ones. On Android, you can remove local data through the app’s storage settings by clearing its data; uninstalling the app also normally removes its local data. On iOS, deleting the app normally removes its local data; offloading the app preserves it. We cannot access or delete saves stored only on your device.

Individual session records of the anonymous analytics service are deleted after about 14 days; only aggregated statistics and the anonymous installation records used to count returning players are kept. To stop new records from being linked to your installation, uninstall the game or clear its data.

We retain support messages for as long as needed to resolve the request and related follow-up, and for any retention required by law. You may request deletion of support correspondence by emailing us.

Children’s privacy

Super Village: 3D Adventure is intended for players aged 16 and over and is not directed at children. The game does not ask players to submit personal information through gameplay, and adult-oriented ad categories are excluded from the ads it requests. If you believe a child has sent personal information to us through support, contact us so we can review and remove it.

Your choices and requests

You can decline personalised advertising or tracking, choose not to share photos or contact support, and remove local game data using your device settings. For questions or requests concerning information you sent to us, including access, correction or deletion, contact the address below. We will respond as required by applicable law.

This website

This policy page is published on our own website, synversegames.app. We do not add advertising, analytics scripts or tracking cookies to this page. Our web hosting provider may process technical connection information, such as IP addresses and server logs, to deliver and protect the site.

Policy updates

We may update this policy when the game or its data practices change. The effective date above identifies the latest revision. Material changes will be communicated as required.